Bread & Pastry Delivery Terms

If no delivery date is requested, all orders received before 10am will be delivered 1-2 days later. As we don't refund or cancel parts of the order, please read below and allow ample time for your delivery day.

 

Breakdown of when to order by

(Group A) Croissants, danishes, doughnuts, sandwich breads and dinner rolls. 1 full day is needed to make.
(Group B) Sourdough, loaves, baguettes and focaccias. 2 full days are needed to make.

If you mix (A) and (B), your whole order needs 2 days as they come together.

If you order ONLY from (Group A):
For Tuesday delivery, order by 10am Monday
For Wednesday delivery, order by 10am Tuesday
For Thursday delivery, order by 10am Wednesday
For Friday delivery, order by 10am Thursday
For Saturday delivery, order by 10am Friday
For Sunday delivery, order by 10am Friday
For Monday delivery, order by 10am Friday

If you order ANYTHING from (group B):
For Tuesday delivery, order by 10am Friday
For Wednesday delivery, order by 10am Monday
For Thursday delivery, order by 10am Tuesday
For Friday delivery, order by 10am Wednesday
For Saturday delivery, order by 10am Thursday
For Sunday delivery, order by 10am Friday
For Monday delivery, order by 10am Friday

Deliveries

Deliveries leave the eastern suburbs of Melbourne at 4am.  Keep this in mind if time sensitive in the west.  In the east most deliveries arrive 4am-6am with minor possible delays, however the west is not so clear cut, so as much as most deliveries do arrive before 9am, due to traffic playing a role, deliveries can arrive later that morning and we have no control over this.

Residential deliveries: As most deliveries (especially in the East) are made between 4am-6am, someone needs to be awake and available to accept the order, unless you nominate to leave your produce at a safe place on the property.  This is at your risk so please consider if it's safe to leave there.  We don't deliver to properties that require special access like buzz-in apartments.

Business deliveries: We can deliver to business addresses as long as someone is there to accept delivery from 4am onwards or nominate to drop off at your own risk.

Can I nominate a delivery time?
That's not possible as a 3rd party is used for delivery.